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Services & Support

Humidity is sometimes a complex challenge – both to understand the mechanisms behind what generates the humidity and how to address them.

Airwatergreen has built up an extensive understanding about humidity and dehumidification in particular. Air and material. We help our customers to find the best solution, using our knowledge and experience having the tools and methodology to investigate over time, the humidity conditions.

The Airwatergreen Service agreement supports and protect your business with planned service and preventive maintenance. Our service delivery guarantee you a continued optimal performance of your dehumidifiers and ensures the expected the operational life of your investment – both the dehumidifier but your building and equipment in particular.

Service Alternatives

by Airwatergreen

Humidity measurement and counseling

Installation Support

Service agreement and extended warranty

Performance control for optimal operation

Service Parts

Reconditioning and repair

Humidity measurement and counseling

We measure the humidity and temperature over a time period on selected sites to identify any humidity challenges. The report contains the recorded data and our recommendations based on the result from the measurements.

A typical graph from a humidity measurement

Humidity measurement - Service provided by airwatergreen

click to enlarge

Installation Support

Airwatergreen support organisation deliver installation in coordination with you at your site.

Service agreement and extended warranty

The Airwatergreen service agreement ensures optimal operation. It gives an extended warranty period of 3 years.

The agreement include:

  • Regular, scheduled reviews and optimization of the performance of the unit
  • Troubleshooting minor corrections
  • Replacement of consumables in line with the service plan; Granulate and Air Filter
Service agreement sounds like a good idea. I want to know more!

Service Parts

Airwatergreen original service and repair parts specified to deliver the best performance and reliability.

I need to replace the granulate in my FLEX/REX. I want to place an order!

Reconditioning and repair

Repair and reconditioning of dehumidifiers in case of damage, broken parts or sub performance outside of any service agreement or if no service agreement is in place.