Service & Support

Moisture can sometimes be a complicated challenge - both understanding the actual physical mechanisms behind what generates moisture and how to handle them.

Airwatergreen has built up an extensive understanding of moisture and dehumidification in particular; Air and material.
We help our customers find the best solution, using our knowledge, our experience and with tools and methods to investigate over time, moisture conditions.
The Airwatergreen Service agreement supports and protects your business and your investments with scheduled service and preventive maintenance.

Our service delivery guarantee you a continued optimal performance for your dehumidifiers and ensures the expected investment period for your investment - both the dehumidifier but also your building and equipment in particular.

We measure moisture level and temperature over a period of time at selected locations to identify any moisture challenges. The report contains the recorded data and our recommendations based on the results of the measurements and our experiences.

A chart of a humidity measurement

 

Airwatergreen's support organization delivers installation in coordination with you.

The Airwatergreen service agreement guarantees optimal operation. It provides an extended warranty period of up to 5 years.

The agreement includes:

Material includes:

• Granulate
• Air filter
• Spare parts

The 12-month service agreement is automatically extended by 1 month's notice before the next period

A service agreement sounds like a good idea

Our original spare parts are designed for the best performance of the machines.

I need new/more granulate for my FLEX/REX