Data privacy policy
Data is information that we have and collect about you and how you use our products and services – to be able to give you really good delivery, good and relevant products and offers.
Customer data
We collect data about you
Customer data is information that is linked to the products we deliver to you – eg. name, address, e-mail address, telephone number, social security number.
It may also be information about which services you have and how you use them, orders, user IDs, passwords and other information you provided at your contacts with us.
How we collect data
We collect and process data as:
- You leave yourself when you as a company become a customer with us and when you or some colleague communicate with us – eg.
- When you buy or rent our products, contact us to get information or subscribe to news about us. we get from other sources – eg. publicly available personal register such as SPAR, register used for credit assessment as UC, as well as from other operators and partners.
- Collected by our websites using cookies that collect information on and from your web browser.
The information we collect about you depends on the kind of data collected.
What we use data for
In order to process data, there must be support in current data protection regulations, a so-called legal basis. This means that in order for our processing of your data to be legal, it is necessary (1) to fulfill the agreement with you or (2) to fulfill an Airwatergreen legal obligation.
The processing of your data may also be done (3) after a weighing of interest or (4) after you have given your consent to that particular treatment. In order to provide services and products, we need to process and manage your data.
Below are examples of the purposes for which we treat your data and on the basis of what legal basis we do.
Delivery of products or services
We process data to identify you as a customer or user, to handle and deliver orders in accordance with your agreement and to provide our products and services – eg. to ensure operation of the product. We also process data to charge for the products and services you use, to manage your invoices and payments, for credit reporting purposes, to remedy errors and to handle other incidents, and to handle complaints and complaints.
Legal basis: performance of contract
Other communications about products or services
We also treat data in connection with other communication with you, eg. when we send information about and are in contact with you on questions about our products or services. Legal basis: legitimate interest (customer data).
Direct marketing
We treat different types of data to be able to market our products and services directly to you. You can get it via eg. letters, telephone, sms and e-mail. To this end, we can also compile statistics for analysis needs.
Legal basis: legitimate interest (customer data) and consent.
About collected data
How long do we save them
We never save data any longer than we need. Some data are discarded directly, others are saved for a different length of time depending on what the data is to be used for and our obligations according to law.
Customer data is saved as long as you are a customer of Airwatergreen and then as long as 24 months after the termination of the contractual relationship.
Exceptions apply to such data that must be saved by law, eg. Accounting Act. To be able to offer you attractive market offers based on your needs, we save some data. We save the information for 36 months.
To whom do we provide data
We do not disclose this information to anyone outside Airwatergreen Group AB. In various areas, we employ suppliers and, in some cases, our own companies within the Group, in order to be able to deliver our services. This means that even they need some information about you as a customer.
However, these parties may not use data about you for any other purpose than to provide the service or on the terms that we specify.
Authorities
We are obliged, upon request by law and authority decision, to disclose the data resulting from the decision – eg. to the police.
How we protect your data
Our security work includes protection for people, information, IT infrastructure, as well as office buildings and technical facilities. Particular attention is paid to information security regarding your data to prevent, prevent and detect that it is being distributed to third parties or lost.
Access to your data is only provided to those who need it for their duties. We work continuously to combat spam and viruses.
You decide on your data
Some processing of data is based on our having your approval, so-called consent. You always decide which treatment you approve and if you want to withdraw your consent. Note In order to provide services and products, we need to process and manage your data.
However, you are not required to submit your data to us. If you choose not to do so, we may not be able to provide all of our products and services to you.
Contact us
This website is owned and operated by AIRWATERGREEN AB.
If you have any questions about our cookies or this Cookies Policy, please contact us by emailing CEO at bo.tiderman (at) airwatergreen (dot) com. You can also write to CEO, Airwatergreen AB, Lastbilsgatan 9, 754 54 Uppsala, Sweden.